The Town of Milton wants to hear what you think about their website!
They’re looking to make improvements and need feedback before moving forward. Their goals include:
- Build a robust, scalable and secure website that can consistently and reliably help the Town deliver online services and share information
- Improve the website’s performance and usability with updated functionalities, structure, format, navigation and content
- Increase the delivery of online services and improve customer satisfaction by providing efficient, accessible, and user-friendly online services
The site had about 1.5 million visits in 2023.
“At the Town, we aim to enhance the customer service experience and be a digital-first organization,” says Troy McHarg, Commissioner, Corporate Services, Town of Milton. “The Town of Milton’s website is an important hub of online activity. We are improving Milton.ca so that users can more easily find information, access services and complete daily tasks. Throughout, we are making the user experience our top priority.”
Feedback on users’ experiences with Milton.ca will help guide how the Town improves online customer service, shares information and provides online services.
Click here to complete the survey before Monday, April 15th. The first 250 survey participants will receive a $10 coupon to participate in Town of Milton recreation.
If you have a news tip or story idea, you can now send us a heads up via email at News1013@LocalRadio.ca. If you’d like to get ahold of me personally, shoot me a message at Cameron.Wilkinson@LocalRadio.ca. We’re in the business of content creation, so no idea is a bad idea.
